Product Care & Help Guide

British homes experience significant indoor temperature shifts between seasons. To preserve the beauty, structural balance, and finish of your home furniture, we advise following these practical recommendations:

Caring for Wood & Manufactured Boards

• Thermal Considerations: Position solid wood tables and storage units away from direct sources of artificial heat (such as modern radiators or wood burners) to reduce the risk of timber warping or shrinkage.
• Surface Shielding: Always make use of cork-backed mats for warm serving dishes and coasters beneath drinks to protect veneers from ring marks and surface blistering.
• Routine Dusting: Wipe surfaces gently using a clean, dry microfibre cloth. For persistent smudges, use a cloth slightly dampened with clear water, drying immediately after. Steer clear of silicone sprays.

Fabric & Soft Seating Maintenance

• Preventative Vacuuming: Use a low-suction upholstery nozzle on your vacuum once every week to clear loose grit from cushions, preventing abrasions to the fabric fibres.
• Immediate Spill Care: Dab liquid spills right away with an undyed absorbent cloth. Never scrub back and forth, as this forces stains deeper into the weave.

Structural Joints & Component Hardware

• Fixing Maintenance: Natural seasonal expansion may loosen assembly fittings. We suggest checking and gently retightening chair and table frame bolts after four weeks of assembly, repeating this check twice annually.
• Relocating Furniture: Always lift furniture when moving it across timber or carpeted flooring; dragging items strains dowels, joints, and leg fittings.